Privacy & Cookie Policy.

This Privacy Policy describes the type of information that we collect from you ("you/your") through the use of our services ("Services"), or the use of our website http://www.heathpilates.com ("Website"), how that information may be used or disclosed by us and the safeguards we use to protect it.

Our Website and Services may contain links to third party websites that are not covered by this Privacy Policy.  We therefore ask you to review the privacy statements of other websites and applications to understand their information practices.

We have drafted this Privacy Policy to be as clear and concise as possible. Please read it carefully to understand our policies regarding your information and how we will treat it.  Your acceptance of our Privacy Policy is deemed to occur upon your first use of our Website.  If you do not accept and agree with this Privacy Policy, you must stop using our Website immediately.

Analytics
This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Web pages you view while on this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyses the data in a depersonalised form.

Cookies
This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

The type of personal information we collect
When you schedule an appointment by booking on this website, we collect personal information from you to complete the booking. We may collect information like your:

  • Name

  • Address

  • Email address

  • Phone number

  • Details relating to your appointment (high level health information, emergency contact information etc.)

We share this information with Squarespace, our scheduling service provider, so that they can provide online booking services to us.

Stripe
Heath Pilates uses a third-party payment processor (Stripe) to process payments made by You via Squarespace.  All saved credit card information is stored in Stripe, not Heath Pilates.  The processing of such data by Stripe is covered by their privacy policy which may be viewed here: https://stripe.com/privacy

Marketing emails
We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.

Data Retention
We will keep personal data for as long as is necessary - usually the life of our relationship and up to a period of seven years after our relationship has ended. 

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

Changes to our Privacy Policy
We may change our Privacy Policy from time to time, so please check back occasionally to make sure you accept any amendments.

Our contact details
Heath Pilates
Church Road
Haywards Heath
West Sussex
RH16 3NU

hello@heathpilates.com